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Contact Us
For our Clients:

Feel free to contact us if you have any questions about your benefits or need help finding a dentist. Our call center is here to help you. The call center is staffed Monday - Friday from 8:00 AM to 5:00 PM. You can reach us at the following numbers:

CTDHP Client Services - Toll Free Numbers - 866-420-2924 or 855-CTDENTAL (855-283-3682)



For our Providers and Community Partners:

Our call center is staffed Monday-Friday from 8:00 AM to 5:00 PM. Reach us at the following numbers:

Local CT Provider Services - Toll Free Numbers - 866-420-2924 or 855-CTDENTAL (855-283-3682)

Facsimile - 860-674-8174

Prior Authorization Requests and Inquiries - 888-445-6665



Mailing Addresses:

Prior Authorization and Post Procedure Authorizations Requests for Non-Orthodontic Services:
CT Medicaid Prior Authorizations
CO/Dental Benefit Management/BeneCare
PO Box 40109
Philadelphia, PA 19106-0109

Prior Authorization for Orthodontic Treatment Requests:
Orthodontic Case Review
C/O BeneCare Dental Plans
195 Scott Swamp Road, Suite 101
Farmington, CT 06032