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For our Clients:
Feel free to contact us if you have any questions about your benefits or need help finding a dentist. Our
call center is here to help you. The call center is staffed Monday - Friday from 8:00 AM to 5:00 PM.
You can reach us at the following numbers:
CTDHP Client Services - Toll Free Numbers - 866-420-2924 or 855-CTDENTAL (855-283-3682)
For our Providers and Community Partners:
Our call center is staffed Monday-Friday from 8:00 AM to 5:00 PM. Reach us at the following numbers:
Local CT Provider Services - Toll Free Numbers - 866-420-2924 or 855-CTDENTAL (855-283-3682)
Facsimile - 860-674-8174
Prior Authorization Requests and Inquiries - 888-445-6665
Mailing Addresses:
Prior Authorization and Post Procedure Authorizations Requests for Non-Orthodontic Services:
CT Medicaid Prior Authorizations
CO/Dental Benefit Management/BeneCare
PO Box 40109
Philadelphia, PA 19106-0109
Prior Authorization for Orthodontic Treatment Requests:
Orthodontic Case Review
C/O BeneCare Dental Plans
195 Scott Swamp Road, Suite 101
Farmington, CT 06032
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