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For our Clients

Feel free to contact us if you have any questions about your benefits or need help finding a dentist.  Our call center is here to help you.  The call center is staffed Monday - Friday from 8:00 AM to 5:00 PM.  You can reach us at the following numbers:

CTDHP Client Services - Toll Free Numbers - 866-420-2924 or 855-CTDENTAL (855-283-3682)

For our Providers and Community Partners

Our call center is staffed Monday-Friday from 8:00 AM to 5:00 PM.  Reach us at the following numbers:

Local CT Provider Services - Toll Free Numbers - 866-420-2924 or 855-CTDENTAL (855-283-3682)

Facsimiles - 860-674-8174

Prior Authorization Requests and Inquiries - 888-445-6665

Mailing Addresses

Prior Authorization and Post Procedure Authorizations Requests for Non-Orthodontic Services:

CT Medicaid Prior Authorizations

CO/Dental Benefit Management/BeneCare

PO Box 40109

Philadelphia, PA  19106-0109


Prior Authorization for Orthodontic Treatment Requests:

Orthodontic Case Review

C/O BeneCare Dental Plans

195 Scott Swamp Road, Suite 101

Farmington, CT  06032




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